Vicki Hayward

Associate
MBA, Grad Dip in Bus Mgt, B. Ed, Dip Practice Mgt 

 

Starting her professional career as a teacher, Vicki has followed many pathways including general business consulting, marketing, human resource management and project management. For the past eight years Vicki was a Director of MyPS and, along with Lisa and their team, worked with doctors and their teams to bring about positive change and practice growth. Vicki has now moved into an Associate role while she pursues other interests.

 

 Vicki’s capabilities include:

  • A personable and professional style, demonstrated in excellent communication and interpersonal skills;
  • Comprehensive understanding of sound business management principles and practice, based on consulting experience within the small business sector;
  • Thorough diagnosis and analysis process, working closely with the client in identifying key challenges, concerns and defined outcomes;
  • An emphasis on practical, workable solutions designed to meet client needs;
  • Strategy development and implementation that will achieve defined and tangible value to the business and practice.
  • Business and organisational development
  • Business advisory services
  • Mentoring and support for Principals, Managers and their teams
  • Human Resource Management
  • New Practice Set Ups – strategic, business, marketing and planning advice and implementation support
  • Facilitation of strategic, business and operational planning
  • Project management
  • Developing / delivering professional development workshops, seminars and short course programs

Industry Experience

  • Supporting health professionals and their teams
  • Specialist and General Practice
  • Small to medium size businesses
  • Government sector
  • Not for profit

 

Professional Background

My Practice Services
Associate 2013

As an Associate Vicki offers her broad experience as a former Director, supporting MyPS in a project management capacity to meet the needs of specialist clients in private practice. She now supports MyPS in the areas of marketing and business development as well as working with MyPS clients.

 

My Practice Services
Director 2005-2013

As Director, Vicki offered extensive experience in business advisory and management consulting services, and has been working with the health profession for over five years. An accomplished facilitator, business practitioner and project manager.

 

SED Consulting
Director Practice Management Services (state wide)
2006 – June 2011

Credibility in supporting principals and managers to achieve long term business continuity and practice sustainability. Working in partnership with clients, Vicki facilitated positive outcomes in meeting the challenges of operating an efficient and effective practice. Action based on sound planning, comprehensive systems, an engaged and high functioning team, together with a practice and business climate focussed on achieving the best outcomes for patients through quality care and service.

 

SED Consulting
General Business Consultant/Advisor
2000 – 2006

Broad based experience in general consulting activities delivered to small businesses across a range of industries and professions. Facilitation and project management of government funded projects across a range of business activities and government levels. Working with not for profit and non-government agencies in delivery of feasibility studies, business case, strategy development, business and marketing plans as well as business development, human resource management, recruitment and delivery of accredited and non-accredited training.

 

Quantum Consulting Services
Director (state wide)
1998 – Current

General business consulting activities for small business, government and non-government sectors. Facilitating the development of road safety strategies and programs for local government.